Shipping Policy

Navyata is based in Jaipur, Rajasthan, India. We aim to confirm shipping arrangements clearly before an order is finalised.

Shipping availability and charges

Shipping availability, delivery options and charges depend on the destination, parcel size, weight and carrier. Any applicable shipping charge will be shared with the customer and confirmed before the order is dispatched. For international orders, please contact us for a shipping quote before placing or paying for an order.

Dispatch and delivery time

Estimated dispatch and transit times vary by product, destination, carrier and customs processing. We will communicate the expected timeline when confirming the order. Delivery estimates are not guarantees, and delays outside our control may occur.

International orders, customs and import charges

International deliveries may be subject to customs clearance, import duties, taxes or other fees imposed by the destination country. Unless we explicitly agree otherwise in writing, these charges are the customer's responsibility. The customer is responsible for providing complete and accurate delivery details and checking local import requirements.

Tracking and delivery issues

Where tracking is available, we will share the tracking details after dispatch. If a parcel appears delayed, lost or damaged, contact us at [email protected] with the order details so we can review the matter with the carrier.

Address accuracy

Please check that the delivery address, postal code, email address and phone number supplied with an order are correct. Additional charges or delays caused by incomplete or incorrect details may be the customer's responsibility, where permitted by applicable law.

Contact details

Navyata
Jaipur, Rajasthan, India
Email: [email protected]
Website: https://thenavyata.com/